Shipping & Return
We're processing your order within 24 hours. In the Netherlands, you are likely to receive your order the working day after shipment. For all the foreign orders it's about 2-5 working days. Keep an eye on your mailbox: you'll be informed step by step about your delivery.
Where do you ship to and how much does it cost?
Orders above €20,- in the EU will be shipped for free, honey.
Else the shipping costs will be € 2,99 for orders in the EU.
We are able to ship worldwide, please reach out to us if you're interested.
My delivery has not arrived - what can I do?
If your Blitsbee package hasn't arrived, just give us a buzz on firstname.lastname@example.org and we'll track it down for you.
Return & exchange policy
Want to return your designs? No worries. It's possible to return your order within 14 days after receiving it. Please send an email to email@example.com with the reason for your return. We hope you understand that we can't cover return costs. Returns will be at your own expense.
Only unopend and undamaged products can be returned. We will refund the purchase amount within 10 working days.
Unfortunately, we can’t accept returns if the order is sent back incomplete or damaged.
Blitsbee has the right to refuse returned articles if they are not returned in brand new condition.
Here's how returning works
Step 1: Register your return by sending us an e-mail stating your name and order number in the e-mail title. You always need to request your return, otherwise we can’t give you your money back.
Step 2: We'll send our address by e-mail, so you can send your return back to us. We don't cover any return costs. Drop off your return at any post office near you. For more information or questions, send us an e-mail and we’ll be happy to help.